This Shipping Policy governs the shipping and delivery of goods sold on www.byfloproducts.com (the “Site”).
By making a purchase on this Site, you indicate that you have read and understand this Shipping Policy and agree to its terms.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
When you purchase goods from our Site, the goods will be delivered through the third-party Amazon. Standard, Expedited and Priority delivery are available to you according to what Amazon is offering.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Orders are typically processed and shipped within 2 business days of placing the order. Most orders are delivered within 5 business days, but delivery times may vary due to destination or unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
Standard delivery is FREE within Canada.
For Expedited and Priority delivery, you may be required to pay delivery charges in addition to the price of the goods you purchase.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. You may also use the tracking form available on our Site.
If you have any questions about your order or the delivery process, you may email us at firstname.lastname@example.org.
You can also contact us through the feedback form available on our Site.
We will answer within 24 hours of receiving your inquiry. Please note that this delay does not include weekends and statutory holidays.
Thank you for shopping with ByFloProducts!
Effective Date: May 29, 2023
©2023 ByFlo Products Inc.