Privacy Policy

ByFlo Products Inc.
www.byfloproducts.com

Type of website: E-commerce - Medical products

Purpose

The purpose of this privacy policy (the “Privacy Policy”) is to inform users of the website www.byfloproducts.com (the “Site”) of the following:

The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Site users;
The Site cookie policy.

This Privacy Policy operates in conjunction with our Site Terms and Conditions, Shipping Policy, and Return/Refund Policy.

Applicable Law

This Privacy Policy is governed by the laws of the Province of Quebec, Canada, including the Act to modernize legislative provisions as regards the protection of personal information.

For users in the European Union, regarding the management of personal information, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April, 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

For users in California, regarding the management of personal information, we adhere to the California Consumer Privacy Act (the “CCPA”) as well as the California Electronic Communications Privacy Act (the “CalECPA”).

Consent

By using our Site users agree that they consent to:

the conditions set out in this Privacy Policy;
the collection, use, and storage of personal data listed in this document.

Management of Personal Data

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

IP address
Location
Demographic data
Hardware and software details
Clicked links
Content viewed

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

First and last name
Email address
Phone number
Address
Payment information

This data may be collected using the following methods:

Contact form
Payment form
Subscription form

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

Statistics
Advertising

The data we collect when the user performs certain functions may be used for the following purposes:

Statistics
Contact
Advertising
Accounting

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties

We may share user data with the following third parties:

Marketing agency
Self-employed and freelancers

We may share user data with third parties for the following purposes:

Statistics
Contact
Advertising
Accounting

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

If the law requires it;
If it is required for any legal proceeding;
To prove or protect our legal rights;
To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

Storage and Deletion of Personal Data

We do not keep user data beyond what is necessary to fulfill the purposes for which it is collected.

How We Protect Your Personal Data

The personal data we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal data, we use the following measures:

SSL/HTTPS protocol
SSH server with access key management
reCAPTCHA technology
Password manager
Plugin to limit the number of login attempts in case of incorrect password
Plugin that allows data to be exported and erased as needed
Firewall and anti-virus
Shopify is certified Level 1 PCI DSS compliant

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there are always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Children

We do not knowingly collect or use personal data from children under 15 years of age. If we learn that we have collected personal data from a child under 15 years of age, the personal data will be deleted as soon as possible. If a child under 15 years of age has provided us with personal data their parent or guardian may contact the person in charge of the protection of personal information.

Your Rights as a User

Right to Access

You have the right to know what personal data we collected on you and to access them at all times.

Right to Rectification

You have the right to modify, update, or rectify any personal data we have collected on you provided it is acceptable under the law.

You may change your consent to the collection and use of data at any time, provided it is legally acceptable to do so and you have informed us within a reasonable time.

Right to Erasure

You have the right to delete any personal data we have collected on you provided it is acceptable under the law.

You may withdraw your consent to the collection and use of data at any time, provided it is legally acceptable to do so and you have informed us within a reasonable time.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights, please contact the person in charge of the protection of personal information.

Florimond Ogier
1200, Saint-Alexandre Street, Montreal, Quebec, Canada H3B 3H5
florimond.ogier@byfloproducts.com
514-797-3282

Cookie Policy

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits.

You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your Internet browser, but this may decrease the quality of your user experience.

Cookies on our Site

We use the following types of cookies on our Site:

Functional Cookies

Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits.

Analytical Cookies

Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc.

Targeting Cookies

Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you.

Third-Party Cookies

Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

Monitor user preferences to tailor advertisements around their interests.

Modifications

This Privacy Policy may be amended from time to time or order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact

If you have any questions, concerns or complaints regarding the management of your personal data or if you would like to exercise any of your rights, you can contact the person in charge of the protection of personal information.